Microsoft Yanks Buggy Win10 1809 Upgrade, Leaving Zapped Files In Its Wake
The KB 4464619 article now states:
We have paused the rollout from the Windows 10 October 2018 Update (version 1809) for all those users even as we investigate isolated reports of users missing some files after updating.
If you could have checked for updates and believe you might have an issue, please call us directly at +1-800-MICROSOFT or look for a local number close to you.If you've got access to another PC, please call us at https://support.microsoft.com/en-us/contactus/ (link will change according to country of origin).
If you've got manually downloaded the Windows 10 October 2018 Update installation media, please don’t handle the installation and hold back until new media is accessible.
We will supply an update if we resume rolling out your Windows 10 October 2018 Update to customers.
That part’s important: If you've a copy with the Win10 1809 upgrade ISO hidden somewhere, throw it.
I’ve been covering reams of bugs in 1809 on AskWoody, though the worst issue is with deleted documents. As I explained on Thursday, a lot of people report that the upgrade to 1809 wipes out all files from the Documents, Pictures, Music, and Videos folders. The folders are still there, but nothing’s included.
Combine utilizing Microsoft’s self-granted permission to setup the Win10 1809 replace on any computer that “Checks” for updates and you've a potent recipe for disaster. Nobody knows the quantity of hapless Win10 users clicked “Check for Updates” and found out that all of their Documents and Pictures were mesmerised.
There’s a means to recover the deleted files, most on the time, using Recuva. But Recuva doesn’t work all from the time (it has complaints about solid state drives), even within the best of situations. This isn’t the best of situations.
If that you were eager to believe the breathless reviews in regards to a product that’s marginally a lot better than what you've already - therefore you trusted Microsoft enough to set up it with your machine as soon as you could - think it over a lesson learned.
This time the issue particularly dire, as it would be unclear how Microsoft is likely to restore data it deleted.
As best I can tell, nobody knows what can cause the problem, or what particularly toxic combination contributes to tons of deleted data. It's likely that you will find multiple causes.
Note the strategic timing on the announcement. Microsoft has known relating to this bug ever since the rollout on Oct. 2. I while others started complaining concerning this two days later. But Microsoft didn’t acknowledge the bug or close the lid on until late Friday night. Another Friday night news dump.
